I read an article on TechCrunch about Jordanian Queen Rania’s new twitter account, and it got me interested in knowing how else one can communicate with her majesty through the Web and learn her thoughts and opinions. I was impressed by the modern usage of YouTube and Twitter to publish her views and reciprocate by hearing ours in return, the people who care. But from my modest experience in social media, and my expertise in the Web and technology, I have a few points that I’d like to say out loud concerning the technological side of this enriching experience:
More two-way communication:
More than 700 tweets where sent to @QueenRania’s twitter account within the first 48 hours, but only 3 replies were sent back. I am confident that her majesty must have an extremely busy and highly productive daily schedule and that a large percentage of the tweets are simply comments or just off-topic, but I believe that there were some examples that are attention–worthy. A quick method to read only tweets with desirable keywords is via twitter search (see example). Without two-way communication, the true power of twitter to elevate the collective and argumentative intelligence of people who care is depreciated.
Moreover, as far as the official website is concerned, I am wondering why are the photos and news articles not comments enabled, even if through moderation? Isn’t the main point of a social Internet presence is to listen to the other side?