In the first part of this series, we created a computer environment that requires little to no intervention by the users to get them from powering on their laptops to accessing their profile on Facebook. Using this setup, my mother had more focus on what she needed to learn and deal with, sometimes we forgot how much is required in order for us to navigate a website such as Facebook. Unless we break down the website into its smaller and simpler elements, the first time computer users will be presented with a very high learning curve and might be inclined to give up in frustration over how much they need to grasp before they are able to do anything with a computer.
So to deal with Facebook I broke it down in order of importance for my mom:
- Sending and accepting friend requests
- Viewing photos
- Checking and replying to messages
- Using the Facebook Chat
A Facebook without friends is like an empty canvas; there is only so much you can do with a Facebook with ‘zero’ friends. So the first thing we tackled is adding some people to my mother’s Facebook. We kept it limited to close family and friends so that my mother doesn’t have to worry about what she shares, and also I went ahead and changed the privacy settings for her Facebook explaining to her that only the people who she adds and accepts as friends will be able to see what she does on Facebook.