Thoughtpick: A unique perspective of the Web and social media...
A unique perspective of the Web and social media...

January 25, 2010

Learn Social Media By Example: Dunkin Donuts Campaign

Social media encompasses a wide variety of tools, options and venues for strong product, service and individual campaign promotion and measurement. When utilized correctly, social media can reap great coverage, profits and exposure as well, igniting interest, creating awareness and enhancing a brand’s overall image. Therefore, and in efforts to allow you to better understand and grasp the right use of social media for your upcoming campaigns, the Thoughtpick team has dedicated a regular section for you tailored to analyze old, new and current campaigns in terms of audience, success, lesson learned and more so you could learn about social media by example!

Brand: Dunkin Donuts
Campaign URL: Not available anymore
SM Channels Used: Facebook, Twitter & Blog
Appeal Used: Prizes (air conditioners, an iPhone, JetBlue vouchers, a flatscreen TV and more)
Target Audience: US Social Media users, both genders and all ages
Date: June, 2009
Campaign Duration: N/A

Dunkin Donuts’ approach is one which I would call one of “a man with a plan”! Their continuous promotions to their fans through innovative, creative and fresh campaigns provide an an element of dial-up and dial-down within their social media venues; keeping consumers engaged but not overwhelmed and helping to create a longer term relationship!

[read full article >>]

October 12, 2009

How to Best Promote Your Brand Using Social Media [read @ bkmacdaddy.com]

This article was written as part of our first article exchange with Brian McDaniel (@bkmacdaddy on Twitter). Brian wrote us a great article entitled ‘Google Wave: First Impressions from Real People, Not “Experts”‘ which got more than 700 views and 50 RTs in under a day. In exchange, we wrote this article (click here to read full copy at bkmacdaddy.com) for his blog. Enjoy!


People are definitely a company’s greatest asset. It doesn’t make any difference whether the product is cars or cosmetics. A company is only as good as the people it keeps”. Mary Kay Ash

Celebrating Success By Michael D. Brown

Celebrating Success By Michael D. Brown

Whether we like it or not, people – customers- are and will always be the main focal point of any marketing, promotional and research and development efforts. They are, as the quote above clearly indicates, the real assets of any business with which it can’t operate or function without. Therefore, when considering the best practices for promoting any brand or product, through social media or offline,  the first thing the company has to consider is its target audience, in terms of demographics, education, backgrounds, likes, dislikes and so on and so forth.

Yet, since the simple marketing mix theory consists of 4 main elements: product, place, promotion and price, the tricky part is figuring out the right mix that suits a liquid medium such as social media.

Therefore, this article will discuss, in details, the best 10 top tips and ideas that can help steer a brand towards success and away from mistakes that might lead to utter failure and losses!

[read full version at bkmacdaddy.com]


August 26, 2009

Dell vs. Toshiba – Death Match via Youtube, Facebook & Twitter…

Is social media turning into one of the main reasons for purchasing trendy, fashionable and tech products these days? Could a brand’s wrong utilization of social media affect its image negatively? Is it fair to solely depend on web marketing and social media channels (such as Youtube, Twitter and Facebook) in order to decide whether to purchase a certain brand or its competitor?

A month or more ago, I published an article about Blackberry Storm vs. iPhone 3G. I noticed that our readers really enjoyed this type of topics. Therefore, the ThoughtPick team, and after an idea-loaded brainstorming session, decided to turn this type of posts into a series: Social Media & Web Marketing Wars!

A Little Bit of History…

Before moving on to evaluating the effectiveness of their social media utilization, it is only fair to talk a little about Dell and Toshiba’s histories.

Let’s begin with Dell. Dell was established in 1984 by Michael Dell and it employs more than 76,500 people worldwide as of 2009. “Dell grew during the 1980s and 1990s to become (for a time) the largest seller of PCs and servers. As of 2008 it held the second spot in computer-sales within the industry behind Hewlett-Packard. The company currently sells personal computers, servers, data storage devices, network switches, software, and computer peripherals”.

As for Toshiba, it was founded by the merging of two companies in 1939. Toshiba America Information Systems was created in 1989. “Toshiba is the world’s fifth largest personal computer manufacturer, after Hewlett-Packard and Dell of the U.S., Acer of Taiwan and Lenovo of China.

Dell & Toshiba… “Social Medially”!

As a crucial part of my research, I made an effort to cover 4 important aspects of Dell and Toshiba’s online presence, especially when it comes to social media platforms: Twitter, Youtube, Facebook and Blogs.

1. Twitter:

What does Dell conduct itself on Twitter?

Dell seems to very well understand the power that Twitter is able to equip it with and appears to be doing the most it can to reap the benefits of having a strong presence as a Twitter user:

August 18, 2009

HOW TO: Create Trending Topics and Success Stories Over Twitter

Everyone realizes that Twitter has recently become a source for breaking news. People tweet something interesting for others who – instantly- pick up, retweet and move it forward – demonstrating a new form of a modern word of mouth -. Eventually, and if a story is picked up by many people, it goes viral and becomes a trending topic that appears at the right side column of every Twitter homepage along with many other websites which follow Twitter trends. It also becomes an interesting topic for bloggers and news publications to cover. One of the best web portals that covers Twitter Trends – which I personally like the most – is “What the Trend?“. It shows trending Twitter topics along with when they have became trending, how long have they been trending, and why they are trending. The “Why” part is left for people to fill in a wiki-style.

If you take a look at the trending Twitter topics over time, you will realize that most of them are in relation to big blockbusters, big brands names as well as breaking news. It is not common, and not easy either, to come up with an idea and push it up to become a trending topic if you are not already big, but then again, the beauty of social media, in general, and Twitter, in particular, is that they leave a good space for small players to innovate and hit big.

Which Drink Are You? - A simple quiz that made Twitter's trending topics

Which Drink Are You? - A simple quiz that made Twitter's trending topics

[read full article >>]

July 28, 2009

First Reddit Bacon Soap… Next Twitter Pork Shampoo? Is it a Marketing Plot?

What is the clear cut line, if it exists, between actual monetization planning created to increase profits and marketing/branding strategies designed to increase a “buzz” and word of mouth for a certain product or service? Are social media sites such as Reddit using their influence, popularity and reputation to lawfully bring in more cash or is it all just a maneuver to attract more and more exposure wishfully thinking it will lead to more loyal users?

Reddit's Bacon Soap

Reddit's Bacon Soap

After yet another dive in the OriginalSignal news pool, my hook caught an interesting title: “Love Bacon? Need Soap? Now There’s Reddit’s Bacon Soap.” For a moment there, the main idea floating around my head was: Wow! What a great way to monetize!

I took a few steps back, reflected on all those Marketing courses I have taken a few years back and within yet another few minutes, it struck me: Is Reddit really thinking of gaining profit through selling such a strangely branded, not very appealing, type of soap? Or is this just another way to increase the buzz about Reddit in general and get more people, like me, to write about this product in relation to Reddit?

In my humble opinion, Reddit’s product would not bring about a high percentage of sales but it will, on some level, increase Reddit’s popularity amongst its current and potential users at the same token. The way I see it, and with the social bookmarking site’s clutter, Reddit took a smart step to remind its users of its availability as well as its creativity drawing an image of innovation and continuous improvement in the minds of anyone who hears of it.

I’ll conclude this controversial pick with two simple questions: Would you really consider buying or using Reddit’s Bacon Soap? How did this branding move effect your overview of Reddit?

Anxious to hear your opinions down below :)

July 13, 2009

Mac Uses Comedy & Characters to Overpower Microsoft!

Is viral marketing still the key to a brand’s success? What are the main elements that steer a social media marketing campaign towards a “viral” positioning? What are the strategies and techniques some of the brand marketers use to gain a vast reach and a wide exposure?

Just as many of us have been spectators of different wars, battles and rivalries amongst different people throughout history, we have also been witnesses to, what seems to be, the never ending battles between brands trying to reach the “king of the jungle” status. Naturally, the first battle that would come to mind is: Pepsi vs. Coke followed by McDonalds vs. Burger King. Though their marketing strategies are not entirely ethical, these competing brands have been able to sustain a high level of quality at affordable prices for their customers.

Not so long ago in the early 90’s, a surviving player was resurrected with a new and stronger image to present to the competitive world wide markets in the hardware/software technology field, the Mac, creating a new challenge for Microsoft and stirring up the debate: can Microsoft’s PC become replaceable after all those years? Could there really be a better alternative? Mac’s answer was: Definitely yes!

According to Apple reports, and for the second quarter of 2009, the company posted revenue of $8.16 billion and a net quarterly profit of $1.21 billion, or $1.33 per diluted share. Gross margin was 36.4 percent, up from 32.9 percent in the year-ago quarter. International sales accounted for 46 percent of the quarter’s revenue.

Timeline of Macintosh Models

Timeline of Macintosh Models

But how? How was Mac able to grab and sustain the attention of many previous loyal Microsoft users?

When Mac made its comeback to the scene, not only did it provide solutions to current Microsoft PC problems, it also provided creative, out of the box viral marketing campaigns to spread the news about its uniqueness and why it is different. Furthermore, Mac was able to gain a high market share through a short period of time through personifying its ads, making them connect with the target audience and speak their language.

Let’s explore at the following examples:

June 8, 2009

10 Social Media Campaigns that Rock! Learn How to do the Same!

What defines an exemplary social media campaign? What are the elements necessary to capture consumers’ attention and bring about interest and participation in any given social media campaign? What are the best recent social media campaigns online? How can we measure the success of a social media campaign?

A Brief Intro

It is definite that things in life are never just black or white; they usually come in different colors and shades which naturally applies to everything we do, see, touch, feel and so on.

Recently, one of the main focuses of companies with online presence and dedicated communities is creating and designing original, top-of-the-line, creative and motivating campaigns using social media.

Here is where the colors come in play! If we assume that colors are the intensity of a social media campaign’s success, brighter colors being most accomplished and so on, it can be quite difficult to determine which campaign was executed perfectly! Yet, after conducting some research, I have been able to highlight 10 brands that were able to pass the test with flying colors!

10 Social Media Campaigns that Rock:

  1. “Give Me My Chuck” campaign – using social media to pressure the NBC to continue to broadcast the third season of Chuck!
    Save Chuck Campaign

    Save Chuck Campaign

  2. [read full article >>]